There are four elements  of a restorative mediation process.

• Provides an opportunity for the injured party and wrongdoer to meet face to face along with their supporters to discuss what happened and what the impact has been on each party.

• Provides an opportunity for the wrongdoer to accept responsibility and be held accountable for his or her actions. Typically this will involve an explanation of what happened and why, including an expression of sorrow and apology, if appropriate.

• Uses insurance proceeds or other resources to repair the financial and emotional harms caused by the incident.

• Forgiveness, though not an essential element, often occurs and is pivotal in the healing process.